Personalized, targeted messaging in your Apps and Websites are way better than Emails that don't get opened!
People Engage in-App and website Messages 3 times more than Emails
Customers don't like to spend time reading business emails and type full fledged feedbacks - They would rather give you feedbacks when they are using your service and they would rather just Click a few times than type feedback!
Turn Customer Input into Innovation !
Stop Guessing what your Customers want! Use faq dog as a secret against your peers and competitors
Use Customer feedback to drive Product, Engagement and retention. Get feedback with FAQ’s.
1 lost customer > $1000's lost
1 engaged customer > $$$LTV gained
1 unengaged customer > $1000's in $LTV lost
1 engaged customer > likely to recommend another customer
Become a Customer Obsessed organization by making feedback process integral to your SAAS company. Involve engineers, DevOps, Stakeholders and everyone else part of your feedback process. Become a feedback Driven Company!
Proactively listen to customers using faq's. Frequently ask them about the their goals, how well they are doing, measure task success, satisfaction and other key metrics that come from real customers and visitors.
Create Experiences that matter. Give users what they want. Don't guess what they want using Analytics. Customers are fragile, and they have different goals and motivations for using software. Build relationship with customers by talking to them and get customer feedback to next level by building experience based on the feedback collected.
faq dog is constantly creating the right ML model for predicting the right question that should be asked to your customer/website visitor. Traditional messaging ignores customer life cycle position, leading to poor experiences. Timing is very important! It's important to help your customers at the right time!